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WelshFurniture.com
is a trading name of Country Antiques (Wales) Ltd. Any contract for
purchases made through the website will be with Country Antiques
(Wales) Ltd. By placing an order and formulating requests for
products from Country Antiques (Wales) Ltd using this website, you
unconditionally agree to the following Terms and Condition;. please
read them carefully.
Interpretation
"We", "us, "our", means Country Antiques
(Wales) Ltd.
"You", "your" means the person ordering products
under these terms and conditions.
"Working days" means all days other than Saturdays,
Sundays, and Public Holidays.
"Product" and "goods" means the product or
products you have ordered from us.
Ordering and payment
All charges are in UK pounds sterling. Any reference on the website
or shopping cart to charges in Euros or US Dollars is intended as a
guide only, and the true cost in these currencies may differ. All
overseas card payments will be charged in their respective
currencies, based on current exchange rates. You can pay by any Visa
or Mastercard credit card, Switch or Delta debit card, or by cheque.
Cheques must be made payable in sterling and drawn on a UK bank.
Prices are subject to change without notice.
Once you have successfully placed an order online, you will be sent
an email confirming receipt and the details of your order, including
your name, the order number and the total price. Please note that it
is your responsibility to check the confirmatory email and notify us
immediately of any errors at info@welshfurniture.com. Once payment
has been accepted by us and you have received an email to confirm
this, we will reserve a copy of your chosen purchase/s. A follow up
email will be sent once the goods have been despatched to you. If you
wish to order by post, you may print off a Post Order Form by
clicking on the relevant link on the 'ordering' page of the website,
and send it, with full payment and delivery details, to the address below.
You must provide true, accurate, current and complete personal
information when ordering, and should not impersonate another person
or entity, or use any false name or any name that the customer is not
authorized to use. By placing an order, you confirm that the credit
or debit card that is being used is your own, or is being used with
full authorization of the cardholder. All card holders will be
subject to validation checks and authorization by the card issuer. If
the issuer of your card refuses to authorize payment to us, we will
not be able to process your order, nor will we be liable for any
delay or non-delivery of product(s) as a result
PLEASE NOTE: for all orders of 'Welsh Furniture 1250-1950 - A
Cultural History of Craftsmanship and Design' (including Hardback
copies, Collector's Limited Edition copies and the Special Offer of 1
Hardback plus 1 Collector's Edition copy) placed prior to the
publication date of June 2007: your payment will be processed and
your debit/credit card charged (or your cheque cashed) as soon as you
place your order (or we receive your cheque), although your goods
will not be despatched until after the official publication date of
June 2007. By proceeding with your order you explicitly agree to this.
Product Information
All prices quoted exclude shipping (where applicable). If the price
quoted on the web site is incorrect and the correct price is lower
than that quoted we will charge you the lower price. If the correct
cost is higher than the quoted price we will either advise you of the
true cost and await your confirmation of your order at the higher
price or inform you that we cannot accept your order and explain the
circumstances surrounding such cancellations.
We reserve the right to make price adjustments if it is discovered
that the price is incorrect or to protect us from price rises for
reasons such as a supplier's price increase, new taxes and currency fluctuations.
Shipping
The charges for postage and packing are added at the 'checkout'
pages. Should you wish to collect your item/s from our shop, please
contact us to arrange collection; in this instance there will be no
shipping charge.
Please ensure that your shipping address details are correct, as they
are copied directly from the information you give us when submitting
your order. We are not responsible for orders with incorrect or
missing information should they not reach you. Please be aware that
the following delivery times are included as guidelines and actual
delivery will depend on stock availability.
We aim to despatch all stock items within 10 working days of
receiving payment, except where otherwise stated. Pre-publication
orders and payments will be processed as usual upon successful
completion of your order, and your order will be despatched as soon
as practicable after the publication date. Please see the 'ordering'
page on our website for details of estimated shipping costs. Please
note that shipping estimates are not guaranteed and that shipping
charges may be subject to change. We reserve the right to make
adjustments to the cost of shipping if it is discovered that the
price is incorrect or to protect us from price rises for reasons such
as shipping price increases, new taxes and currency fluctuations. If
shipping on your order is subject to any such change we will first
contact you by email. If the shipping rate is lower than that quoted
on our website, we will offer to refund to you the difference. If it
is higher we will first confirm with you that the new shipping price
is acceptable, before proceeding with the order.
You will be notified by e-mail once your goods have been despatched.
All products will be sent by courier despatch and will therefore
require a signature upon receipt. The following estimates for
delivery times are intended as a guide only, and some orders may take
slightly longer to reach you: UK, 2 working days; Europe, USA and
Canada, 2-4 working days; Rest of World, 3-4 working days. Please
note it may not be possible for us to deliver to some locations.
Should delivery time be delayed we do not accept liability of any
consequential loss.
Goods delivered overseas may be subject to import duties and taxes.
Such taxes will be payable when the goods reach their destination.
The liability for payment of such customs duties rests solely with
you and Country Antiques (Wales) Ltd has no control or liability for them.
From the moment a carrier attempts to deliver the goods they are your
full responsibility and you will need to accept the goods when they
are ready to be delivered.
Where you do not comply with our attempts to deliver the goods, you
may incur additional charges to cover storage, shipping and insurance
of the goods.
Refunds and Returns
Damaged or Faulty
Please contact us immediately (within 7 days of package arrival) by
calling 01554 890328 or e-mail us at info@welshfurniture.com to
discuss our procedures (as detailed below) and to organize a replacement.
1. Inspect your purchases immediately upon receipt as no claim for
replacement can be made after 7 days.
2. Any claim regarding an item/s damaged or defective must be made
initially by telephone or email, followed by a written claim.
3. In all cases the product(s) must be adequately packed in the
original packaging to prevent damage.
Returns that are Not Damaged
Please contact us within 7 days of receiving your order to discuss a
return or exchange in line with the procedure below:
1. A written notice of your cancellation is required within 7 days
and the goods must be returned in perfect condition within 14 days of
receipt of the goods along with your order reference number. You
cannot cancel your order if you have taken the goods out of the
sealed shrink-wrapping in which they were delivered.
2. The cost of returning the product(s) will be the responsibility of
the Customer who must insure the transit of the goods. If you
withdraw your order but we have already processed the goods for
delivery and you have received them, you must not unpack the goods
when they are received by you and you must send the goods back to us
at your own cost and risk and as soon as possible.
3. As soon as we receive the returned goods we will refund the cost
of the goods (minus any delivery charges - if applicable). We will
provide the refund within 30 days from the receipt of the goods.
Liability
Country Antiques (Wales) Ltd will not be liable for any business loss
(including loss of profits, revenue, contracts, anticipated savings,
data, goodwill or wasted expenditure) or any other indirect or
consequential loss that was not reasonably foreseeable by either
party when the contract for sale was formed.
If the goods are not what you ordered, are damaged or defective, or
the delivery is of an incorrect quantity, we shall have no liability
unless you notify us of the problem within 7 working days of the
delivery of the goods in question.
We shall not be liable for any defects in the goods caused by any
act, neglect or default by you or any third party.
We shall have no liability to pay any money to you by way of
compensation other than to refund to you the amount paid by you for
the goods in question (minus any delivery charge).
Nothing in this Agreement shall limit the liability of Country
Antiques (Wales) Ltd for death or personal injury caused by our
negligence or breach of duty.
We reserve the right at any time, in whole or any part thereof, to
modify or withdraw, temporarily or permanently, the products and
services offered through and via this website. Whilst fulfilling all
obligations on the part of Country Antiques (Wales) Ltd, concerning
prior received offers to purchase a product or products, you confirm
that Country Antiques (Wales) Ltd shall not be liable to you or any
third party from such modification or withdrawal of services. Your
continued used of the website following such change shall be deemed
to be your acceptance of such change.
Force Majeure
Country Antiques (Wales) Ltd shall have no liability to you for any
failure to deliver the goods you have ordered or any delay in doing
so or for any damage or defect to goods delivered that is caused by
any event or circumstance beyond its reasonable control.
Invalidity
If any part of these conditions is unenforceable (including any
provision in which Country Antiques (Wales) Ltd excludes its
liability to you) the enforceability of any other part of these
conditions will not be affected.
Complaints
Country Antiques (Wales) Ltd operate a complaints handling procedure
which is used to try to resolve disputes when they first arise. If
you have a complaint, please contact us at the following address:
Country Antiques (Wales) Ltd, 31 Bridge St, Kidwelly,
Carmarthenshire, SA17 4UU.
Governing Law
These terms and conditions are governed by English law, you agree to
submit to the non-exclusive jurisdiction of the English courts in
relation to any disputes arising under or in connection with these
terms and conditions or the contract between us. These terms and
conditions do not affect your statutory rights.
Security of Shopping
Rest assured that the security of your personal data is our highest
priority. Our online shopping system is powered by a secure server
and your personal details are encrypted. You can be sure that you are
entering a secure server when you can see https in the address bar.
In the corner of the window you will be able to see a padlock symbol.
This is a sign that the site you are entering is secure. All credit
card payments are processed through Barclays Bank using an EPDQ
secure server. This system encrypts your credit card and personal
details to ensure that they should not be read by anyone else when
transmitted over the Internet.
Data Protection and Privacy
Country Antiques (Wales) Ltd is committed to protecting your privacy.
The information we collect about you in order to process your order
will only be used lawfully in accordance with the Data Protection Act
1998. Country Antiques (Wales) Ltd will not willfully disclose any
confidential information without your prior permission and your
details will not be passed onto a third party for their use in
promotional purposes.
When you place an order with Country Antiques (Wales) Ltd using this
website, we need to know your name, delivery and billing address,
credit or debit card number, expiry date and security number (where
applicable), e-mail address and telephone number. This information
allows us to fulfill your order and notify you of the status of your
order. We keep your information confidential and store it on a secure server.
We may use your information for the purpose of providing you with
news about any special offers, new titles or events or features of
our website which we think may be of interest to you and for related
marketing purposes. If you do not wish to receive such emails from us
you can tick a box on the Checkout page to tell us this.
Alternatively, you can email to let us know.
Country Antiques (Wales) Ltd will not share any of your information
with parties outside our organization except to the extent required
by law, police, court order or as requested by other government or
law enforcement authority.
Copyright notice
All design, text, graphics and the selection or arrangement thereof
are the copyright of Country Antiques (Wales) Ltd, or of other
copyright owners. Permission is granted to electronically copy and
print in hard copy portions of this site for the sole purpose of
placing an order with WelshFurniture.com, or using this site as a
shopping resource. Any other use of materials on this site (including
reproduction for purposes other than those noted above and
modification, distribution, or republication) without the prior
written permission of Country Antiques (Wales) Ltd is strictly prohibited.
Company Information
Country Antiques (Wales) Ltd is open to the public on Fridays and
Saturdays from 10.00 am - 5.00 pm and can be contacted on 01554
891328 during these opening hours. You can also e-mail
info@welshfurniture.com. Country Antiques (Wales) Ltd's registered
office is situated at 31 Bridge St, Kidwelly, Carmarthenshire, SA17
4UU, registered in Wales Company No. 4150010. Country Antiques
(Wales) Ltd is a member of the BADA and CINOA trade associations and
is the main distributor for Saer Books publishing company
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